At Salt and Partners, our expertise in Consumer Law extends beyond national boundaries, reflecting a profound understanding of the global legal landscape. We specialize in safeguarding the economic interests of parties arising from consumer law disputes, addressing violations connected to advertising and promotional materials, and resolving restrictions imposed on individuals and legal entities under the guise of unfair competition or arbitrary regulatory actions.

In an era where consumer rights cross international borders, our firm collaborates closely with our offices worldwide, offering an internationally-focused approach to consumer law. We are adept at navigating the complexities of consumer protection, ensuring compliance with both local and international regulations. Our services encompass a wide array of consumer-related legal issues, including but not limited to:

- Legal Analysis and Litigation for Promotional Activities: We provide comprehensive legal opinions concerning promotions that significantly interest media organizations and represent clients in administrative and tax courts against any actions taken by regulatory bodies.

- Advertisement and Commercial Practices: Following guidelines like the Social Media Influencers' Commercial Advertisements and Unfair Commercial Practices Guide issued by trade authorities, we offer consultancy services encompassing the preparation of necessary contracts, precautionary advisories, and litigation strategies for advertisers, intermediary agencies, and social media platforms such as YouTube, Instagram, TV, Facebook, Twitter, and Snapchat.

Our team diligently pursues a variety of consumer disputes, ensuring our clients' rights are robustly defended in areas such as:

- Subscription agreement disputes,

- Claims arising from defective goods and services, including demands for refunds, free repairs, or replacements through Consumer Arbitration Committees or Consumer Courts,

- Warranty claims and timeshare disputes,

- Distance selling and door-to-door sales litigations,

- Package tour disputes,

- Consumer credit disputes, including the refund of restructuring fees and early payment discount benefits,

- Litigations arising from installment and promotional sales, and the exercise of withdrawal rights.

Salt Hukuk is committed to ensuring our clients’ operations are fully compliant with consumer protection laws, advising on:

- Preparing and reviewing contracts such as Timeshare Agreements, Package Tour Contracts, Promotional Sales, Door-to-Door Sales, and Distance Selling Contracts,

- Navigating commercial advertisements and unfair commercial practices,

- Submissions to the Advertising Board against unfair commercial practices,

- Crafting subscription agreements, Warranty Certificates, and Manuals,

- Procedures for stopping production, sales, and recalling products.

Our qualified team engages in legal actions against any administrative procedure and works towards establishing precedent-setting decisions in consumer law. We take pride in offering high-quality legal consultancy and advocacy services, tailored to protect the economic interests of our clients while ensuring compliance with consumer law regulations.

At Salt and Partners, we understand the intricacies of consumer law on a global scale. We are dedicated to providing our clients with strategic legal solutions that not only protect their rights but also advance their economic interests in the international marketplace. Our approach is holistic, considering the full spectrum of consumer law issues to deliver comprehensive and effective legal support tailored to the unique needs of each client.